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Privacy Policy
baitalareej-perfumes.com Privacy Policy
Effective Date: [November 1, 2024]
baitalareej-perfumes (" We ", "our" or "The Company") is committed to protecting your personal information. This Privacy Policy explains how we collect, use and share your personal information and what rights you have with respect to your personal information.
1. Information we collect
We may collect the following types of personal information:
Information You provide: When you register for an account, place an order, contact customer service, subscribe to our newsletter, or participate in an event hosted by us, you may provide us with your name, email address, phone number, mailing address, billing information, purchase history, preferences, and more.
Information collected automatically: When you visit our website or use our services, we may automatically collect your IP address, device information, browser type, visit time, browsing history, clicking behavior and other information. We may use cookies, Web beacons and other technologies to collect this information.
Information from other sources: We may obtain your information from third parties (such as social media platforms, marketing partners, etc.), but we will ensure that these third parties have your consent or have a legitimate reason to disclose your information to us.
2. How do we use your information
We may use your personal information for the following purposes:
Provide and manage services: This includes processing your orders, delivering goods, providing customer support, managing your account, personalizing your experience, and more.
Service improvement: This includes analyzing your usage habits, optimizing website features, developing new products and services, and conducting market research.
Marketing and promotion: This includes sending you promotional emails, pushing personalized ads, hosting marketing campaigns, and recommending products that may be of interest to you. You can opt out of our marketing activities at any time.
Communication: including responding to your inquiries, sending you order confirmation, logistics updates, after-sales service and other related notifications.
Legal compliance: This includes complying with applicable laws and regulations, responding to requests from government departments, and handling complaints and disputes.
3. How do we share your information
We may share your personal information with the following third parties:
Service providers: including logistics companies, payment agencies, marketing agencies, technology service providers, customer service providers, etc., who process your information according to our instructions. We contract with these service providers to ensure that they take appropriate security measures to protect your information.
Affiliates: We may share your information with our affiliates in order to provide you with more comprehensive services.
Legal authorities: When required by law or necessary to protect our legitimate rights and interests, we may disclose your information to legal authorities.
4. Your Rights
You have the following rights with respect to your personal information:
Access rights: You have the right to access the personal information we hold about you.
Right of correction: If your personal information is inaccurate or incomplete, you have the right to ask us to correct it.
Right to deletion: In certain circumstances, you have the right to ask us to delete your personal information.
Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
Right to object: You have the right to object to the processing of your personal information by us for marketing or promotional purposes.
Right to Portability: You have the right to ask us to provide your personal information to you or third parties in a structured, common format.
If you would like to exercise any of the above rights, please contact us at:
Address: AL KHABEESI BUILDING, Dubai
[email address removed]
Tel: +9710504758530
5. Information security
We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure. These measures include, but are not limited to: data encryption, access control, security audit, etc. Note, however, that no security measure is infallible.
6. Privacy of minors
Our website and services are primarily aimed at adults. We do not knowingly collect personal information from minors. If you find that a minor has provided us with personal information, please contact us promptly.
7. Update of Privacy policy
We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with an effective date. Please check this Privacy policy periodically to stay updated.
8. Contact us
If you have any questions about this Privacy Policy, please contact us at:
Address: AL KHABEESI BUILDING, Dubai
Email: baital3988@gmail.com Tel: + 9710504758530
Thank you for trusting baitalareej-perfumes.com!
Return & Exchange
Baitalareej Perfumes Return and exchange policy
Thank you for choosing Baitalareej Perfumes! We are committed to providing you with quality products and excellent customer service. If you are not completely satisfied with your purchase, we will be happy to provide you with a return or exchange service. Please read the following terms and conditions carefully to understand our return policy.
1. Return period
You may request a return or exchange within seven (7) days from the date of receipt of the item.
For defective or damaged goods, please contact us within 24 hours of receipt.
2. Return and exchange conditions
Goods must remain in their original condition, unused, unopened, fully packaged and with all original labels and accessories.
When returning or exchanging goods, be sure to provide proof of original purchase (such as invoice or order confirmation email).
For special items such as perfumes, returns will not be accepted if the packaging has been unwrapped or the item has been used, unless there is a quality problem with the item.
Some items may not be eligible for return or exchange, such as specials, promotions or custom items. Please contact customer service for details.
3. Return and exchange process
Contact customer service: Please contact our customer service team through the following ways to inform your return reason and order information:
Address: AL KHABEESI BUILDING, Dubai
email: baital3988@gmail.com
Tel: +971 50 475 8530
Submit application: Customer service staff will provide you with a return and exchange application form, please fill in and submit.
Goods return: Please pack the goods properly and send them back to the address provided by the customer service staff. Return shipping costs are borne by the customer, unless there are quality problems with the goods.
Review process: We will review your product as soon as possible after receiving it. If you meet the conditions of return or exchange, we will handle a refund or exchange for you.
Step 4 Get a refund
Refunds will be refunded to the original payment method.
Refund processing time is usually 7-14 business days, depending on your bank or payment institution.
5. Exchange goods
You can choose to exchange items of equal or higher value.
If you replace a higher value item, you will need to pay the difference.
The replacement freight is borne by the customer.
6. Special circumstances
If there is a quality problem with the product, or you receive the wrong product due to our reasons, we will bear the return freight and provide you with a free exchange or a full refund.
For goods damaged during transportation, please check immediately upon receipt of the package, take photos and keep evidence, and contact us in time.
7. Other instructions
Baitalareej Perfumes reserves the right to final interpretation of this return and exchange policy.
If you have any questions, please feel free to contact our customer service team.
Thank you for your understanding and cooperation!
Baitalareej Perfumes looks forward to providing you with a pleasant shopping experience!
Web site: www.baitalareej-perfumes.com
Terms & Conditions
baitalareej-perfumes.com website Terms and Conditions
Welcome to baitalareej-perfumes.com!
Please read these terms and conditions carefully. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this website.
1. Scope of services
This website provides sales and information services for perfumes and related products.
2. Account registration
You may be required to register an account with this website in order to purchase our products or use certain services. You are responsible for maintaining the confidentiality of your account information and are responsible for all activities that occur under your account.
3. Order
The order you place on this website constitutes an offer to purchase our products. We reserve the right to accept or reject your order.
All orders are subject to our final confirmation.
We endeavour to ensure that the product information displayed on the website is accurate. However, we do not guarantee that all information is complete, accurate or current.
If the product is incorrectly priced or described, we reserve the right to cancel or modify the order.
Step 4 Pay
You can make payment through the payment method provided on this website.
All payments are settled in UAE Dirham (AED).
We reserve the right to change the payment method without prior notice.
5. Delivery
Please refer to our delivery policy for details on delivery scope, times and costs.
6. Returns and refunds
Please see our Returns and Refunds Policy for more information on returns and refunds.
7. Intellectual Property Rights
All content on this website, including but not limited to text, images, trademarks, logos, etc., is owned by baitalareej-perfumes or its licensors and is protected by intellectual property laws. You may not use or reproduce any content on this website in any form without our prior written permission.
8. User behavior
You agree to comply with all applicable laws and regulations when using the Site. You may not use this Website to engage in any illegal or improper activities.
9. Disclaimer
We do our best to ensure the proper functioning of this website, but do not guarantee that it is always available or error-free.
We are not liable for any loss or damage arising from your use of this website.
10. Modification of terms
We reserve the right to modify these Terms and conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes.
11. Contact us
If you have any questions or need help, please contact us at:
Address: AL KHABEESI BUILDING, Dubai
Tel: +971 0504758530
Web site: www.baitalareej-perfumes.com
12. Applicable law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Thank you for choosing baitalareej-perfumes.com!